Data Deletion
Last updated: February 27, 2026
Your Right to Delete Your Data
Under applicable data protection laws (including GDPR and CCPA), you have the right to request deletion of your personal data. SmartBiz respects this right and will process your request promptly.
What Data We Delete
When you request data deletion, we will remove the following:
- Your account information (name, email, authentication data)
- All shop data associated with your account
- Products, orders, and customer information
- Payment records
- Any other personal data stored in our systems
How to Request Data Deletion
To request deletion of your data, you have the following options:
Method 1: Delete Your Account
The easiest way to delete your data is to delete your account directly from the app. Go to Settings → Account → Delete Account.
Note: This option is only available if you are logged in.
Method 2: Contact Us
If you cannot access your account or prefer manual deletion, contact us with your request. Please include:
- Your registered email address
- A clear statement requesting data deletion
We will respond to your request within 30 days.
What Happens After Deletion
Once your data is deleted, it cannot be recovered. Please ensure you have backed up any important information before requesting deletion.
Third-Party Data Sharing
After your data is deleted from SmartBiz, note that:
- Data shared with OAuth providers (Google, Facebook) is governed by their privacy policies
- Payment processing data is subject to retention requirements by payment processors
- We may retain anonymized data for analytical purposes
Contact Information
If you have any questions about this Data Deletion process, please contact us through the app or email us at support.